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WHAT IS THE GROUND TRUTH FRAMEWORK?

You're not asking too much. 

It's not too much to want a creative business that feels fulfilling and funds the life you want to live.

All you want is for your creative work to be what your professional life is organized around.

Not the thing you squeeze in around everything else. Not the thing you're building toward someday. The thing. The work that defines you, pays you, and takes up the space it deserves.

That's not asking too much.

But your business needs to be built to deliver it.

For some people that means building a business that funds and protects a practice that stays separate. For others it means putting the practice itself at the center of a business that builds in the capacity to execute on that work properly.

Either way, you’re facing the same problem: right now, something else is taking up the space that rightly belongs to your most important work. It’s crowded out by other clients, other obligations, other income streams that keep the rent paid but keep you from what you do best.

When the serious work gets treated as secondary, that hierarchy gets baked into your schedule, your pricing, and in the structure of the business itself.

That’s a design problem, and the Ground Truth Framework is how you can use design to flip the polarity of your business to put your most important work on top.

This article covers a lot of ground, and I want you to get the most out of it, so I’ve put together a few questions to help you connect what you read to your own situation.

  • number-1

    When your business isn’t bringing in what you need financially, what's your first instinct? What form does “trying harder” take for you?

  • number-2

    Think about your creative work and your business right now. Which feels most out of whack: your time, your income, or your connection to the work itself?

  • number-3

    If you could change one thing about how your work life is structured right now, what would it be?

The term ground truth means the fixed reality against which everything else is measured. Ground Truth is geological surveys and GPS coordinates. It's mile markers.

In this context, “ground truth” is a metaphor, but what it means is your real situation. What's actually happening in your life. Because when you start there, everything else you do can be measured and adjusted based on a rock-solid reality.

The Ground Truth Framework is the lens we work through together in my 1:1 coaching program, Finish Line Coaching. In this program, we start with your reality, including your time and energetic capacity, your financial need, and importantly, what that most significant work is that we need to design to support. That’s your ground truth.

TABLE OF CONTENTS

    Adding more keeps you stuck

    This is the inverse of what most business advice does, which is to start with some tactic or business model, and then apply a standardized approach to force everyone into the same box.

    The result is always more. More marketing, another offer, a new income stream, another content strategy. All those revenue streams feel like insurance, but they take all of your time and energy and still don't pay the bills or give you stability. You end up with 12 part-time jobs instead of one solid business.

    There's a reason this trap catches creative people specifically. We love making things. New ideas are exciting. And then, saying yes to everything creates an illusion of security. That’s the false stability trap: the expectation of security because you’ve got so many possibilities to bring in a little income, while all the time the thing you actually need, a solid, reliable business where you primarily do what you’re best at, keeps receding.

    Instead, you need to find a solution that does not require more time from you. In fact, you need to put less time in. And also make more money. I know that sounds dreamy, but that’s what we’re doing here, for real.

    I learned this the hard way

    I fell into this trap myself, for decades. As a cartoonist and author, I believed that more and harder work would naturally lead to financial stability, at some point. It took until around 2021, when I finally cracked the Ground Truth Framework, before I truly got out of it.

    The first big realization came just after my book Out on the Wire: The Storytelling Secrets of the New Masters of Radio came out.

    I can’t overstate how proud I am of this book. Creatively, and in terms of its impact on the field of podcasting, it’s a massive success. And my expectation was that this would be my breakout book financially. Before it dropped, I told myself, “This is the one. This book is going to be popular, and I’ll start earning royalties, and that will mean I can relax a little and stop trying to do eight other things to still barely make my rent.”

    And from the outside, it looked like it would be.

    Cartoonist Jessica Abel, Roman Mars (99% Invisible), and Glynn Washington (Snap Judgment) on stage at a JCCSF Arts & Ideas panel. Projected behind them: panels from Out on the Wire featuring illustrations of the speakers with quotes about the editorial process and point-of-view storytelling.

    That’s me on stage with podcasting stars Roman Mars and Glynn Washington, with my comics projected 20 feet tall onscreen. I was on an actual book tour. Ira Glass recommended my book from the stage when he spoke.

    Sounds like I’d made it.

    But when I finally ran the numbers, I realized popular enough to bring in real money meant selling nearly 100,000 books in the first year.

    (I make a bit more than a buck a book in royalties.)

    A three-column data table showing book royalty earnings. Columns are labeled Royalty per book with value of $1.17, Books Sold with value of 100,000, and total, $117,000. Below, a second row spans the table: a pink cell reading "...minus agent fees, advances paid:" and a blue cell showing "~$25,000."

    100,000 is a huge number, but I had no sense of what it meant in terms of on-the-ground action. So I simply set the goal, but I didn't have a plan. I just had this big number hanging over me, and a vague sense of, “I need to do that.”

    Out on the Wire IS a popular book. People love it, it’s made a huge impact, and I’m very grateful.

    An Instagram Story screenshot from user @amyfishwrites, showing a photo of the book Out on the Wire: The Storytelling Secrets of the New Masters of Radio by Jessica Abel, with a foreword by Ira Glass. The bright orange cover features black-and-white illustrations of a reporter with a microphone and a large studio mic. A Library Services Fund sticker is visible on the cover. Caption reads: "I'm excited for this one so I look the author up on Insta. @visiblewoman"
    A Facebook Live screenshot from Kevin Rogers of Copy Chief, holding up a copy of Out on the Wire by Jessica Abel. Post caption reads: "Why table reads are the hot new thing in high-level direct response copywriting."
    An Instagram grid showing a mix of posts related to Jessica Abel's work: multiple shots of Out on the Wire and Trish Trash in readers' hands and on bookshelves, a podcast episode card from Marginally featuring the quote "Passion is not born; it's grown and nurtured," a video call grid of participants in what appears to be an online class or workshop, a pencil sketch of a dragon, an interior illustration, and various book haul and recommendation posts featuring Abel's titles.
    A Zoom screenshot of a six-person video call book group. Jessica Abel appears in the top center tile. Three other participants (Jackie MacDougall, Katy, and Diann Wingert) are holding up copies of Out on the Wire; a fourth (Gardeners of the Heart) has a copy visible in the background. The group is hosted by podcaster Jackie MacDougall.

    I checked my royalty statement 8 years after the book was released.

    Total sales to date: 24,140.

    Uh oh.

    Alt text: Screenshot of the Penguin Random House Author Portal showing sales data for *Out on the Wire*: 36 copies sold the previous week, and 24,140 units sold since on-sale date.

    So, how do you close that kind of gap?

    Here’s how you DON’T do it: By adding more. But “do more” tends to be our reflexive go-to.

    Why wouldn’t “more marketing” be a reasonable solution? Think about exactly how much marketing would be required to close a gap that size. To sell 100,000 books, I'd need to put the book in front of something like five million people who were actively in the market for a book about storytelling.

    I do not have the tools or budget to solve a marketing problem of that scale. There’s no number of Instagram posts or podcast appearances that would make this work. It’s not just hard but structurally impossible.

    Running those numbers in 2015 was literally the first time I'd ever tried to figure out my sales goals. We simply aren't taught what we need to know about our numbers, or even told there's anything to learn.

    But once I saw that mismatch, I could not unsee it. And that’s what started my search for answers.

    Eventually, through many more steps, I discovered that the problem wasn't the quality of the work. It wasn't the effort I put in. It wasn't even the marketing (or lack of it) from the publisher.

    It was the structure that was broken. And structure is fixable. But only once you start with the ground truth.

    In the first question I posed at the beginning of this article, I asked you what your default version of “trying harder” looks like. If you’re like most people, it’s almost certainly some form of more. More clients, more marketing, more offers, more hours.

    Have you found yourself falling into this pattern recently? Did your action produce the results you were hoping for?

    Cyclical Burnout

    There is a pattern to how we get stuck. I call it Cyclical Burnout.

    Here’s what it looks like:

    1. You’re excited about a project.You’re feeling inspired and creative and motivated…but there’s a part of you that’s also thinking, “This could be the one. This could be the idea that makes everything take off.”
    2. You pour a ton of energy into your idea: Developing it, talking about it, maybe sharing it on your social media. Other things on your plate may get neglected.
    3. Meanwhile, financial pressure is growing.You’re using up all your time and financial reserves to get your new thing to the finish line. By the time you’re ready to launch, the stakes are way higher than you’re comfortable with. You’re likely frazzled, on the edge of burnout anyway, from the push to get it done. And you’re out of margin.
    4. Sales don’t materialize as quickly or robustly as you hoped, so you scramble to make ends meet by adding to your pile: client gigs, teaching, more marketing, a part-time job…
    5. And you burn out. You lie low and survive for a while.
    6. And then you have this great idea…

    Note that when you cycle back to step 1, you haven’t stopped caring about this now-older idea. You’re just out of time and out of juice, but your idea hangs on anyway, underperforming and draining some portion of your time and attention. (And that’s on top of all the other projects you’ve cycled through in the past. They’re still there as well.)

    I am not making this up. This is my life story.

    So many of my major years-long projects have languished and underperformed due to my lack of capacity to do anything with them.

    Like my vampire romantic comedy Life Sucks (that really should be a TV show) and my textbook series Drawing Words & Writing Pictures (that need to be reformatted and re-released, along with courses).

    My book on storytelling, Out on the Wire, needs to reach new audiences and be turned into a course.

    My roller derby on Mars book, Trish Trash: Rollergirl of Mars, needs a bunch of legal work and also should be a show.

    Even Growing Gills, my book about getting creative work finished—a book that’s predicated on the principle of reducing zombie project overhang—has a zombie aspect: it desperately needs a new edition and re-release.

    Ironic, huh? I can’t even think about any of those projects without a litany of Shoulds running through my head.

    Working over capacity is unsustainable. And it compounds.

    The more late nights you pull, the more unsustainable your business will be.

    Let me say that again:

    Working intensely, over capacity, (the “I just have to get this one project done and then I can relax” syndrome) does not solve unsustainability.

    It causes it.

    There are three pillars that define a sustainable business

    TIME

    You can take care of your business. You can manage the work that goes into your business. You have the time and energy for it, on top of the capacity that the rest of your life, including your self-generated creative work, requires.

    MONEY

    Your business can take care of you. Your business is capable of providing for you financially, while also providing the flexibility you need.

    CREATIVE ENGAGEMENT

    You can sustain the work long term. You’re engaged by your work, you’re using your skillset, and you’re able to focus on your best work. Because if you’re bored or annoyed or feel like your best work is going unused or unappreciated, you won’t stick it out through the tough bits.

    This is our baseline requirement.

    This is what I was asking in question 2, above. Which of these three pillars feels most out of balance for you right now? The Ground Truth Framework addresses all three, but knowing where the biggest gap is tells you where to focus first.

    The upside-down pyramid

    Creatives grow up marinating in destructive societal myths: the heroic ideal of the pure, capital-A Artist who shuns commerce; the pressure to pursue your passions no matter the consequences; the corrosive faith that somehow the best really do rise to the top on merit alone.

    The result is that we focus almost entirely on gaining creative engagement, and forget to address the other two pillars of sustainable business: time and money.

    Maslow’s Hierarchy of Needs depicts the human needs that motivate us as a pyramid. The base covers the most fundamental needs: food, shelter, safety. Further up comes belonging, then esteem, which is respect from the world. And finally at the top, self-actualization. Living at the highest expression of what you can do and who you are.

    A pyramid has a wide, stable base for a reason. You can’t build to the top without the foundation.

    Most creatives invert this order. They start with the tip of the pyramid: I have an idea. I want to make a thing. And hope it will somehow provide everything else: money, stability, time, a sense of security.

    An animated GIF showing Maslow's Hierarchy of Needs pyramid, which flips upside down. The pyramid displays five levels from bottom to top: Physiological needs (food, water, warmth, rest); Safety needs (security, safety); Belongingness & love needs (intimate relationships, friends); Esteem needs (prestige, feelings of accomplishment); and Self-actualization (achieving one's full potential, including creative activities) at the apex. The animation inverts the pyramid, reframing which needs are foundational.

    But an upside-down pyramid is inherently unstable. One windy day—a project stalls, a client ghosts, life happens—and the whole thing comes crashing down.

    The fix isn’t to give up on the creative dream. It’s to build the foundation first. It’s ironic, but if you want to be creative and truly free, stability is what will get you there. Trusting you’ve got the base of the pyramid covered is what unlocks your ability to focus on your highest-value work.

    But to build that foundation, you have to know what you actually need.

    The problem is we often don't know or don’t want to look at what we need. It's uncomfortable. We feel greedy, we feel selfish.

    We feel like we should preface any clarity, even private clarity about what a good life and a good business would look like with disclaimers about privilege. Which is not to say privilege does not play a part here. It absolutely does. But having or lacking privilege does not change what you want or what you need to be well resourced, and you must be honest about that.

    What does it mean to have “Enough”?

    Our guiding spirit here is Virginia Woolf.

    In A Room of One’s Own, Virginia Woolf famously wrote, “A woman must have money and a room of her own if she is to write fiction.” Woolf understood that freedom to think and to create is a function of security. The only way you can do your best work is if you're not freaking out about money.

    And she was not being metaphorical.

    She described the bequest of an annual income of £500 (about $50,000 today) that she received from an aunt as more liberating than even the right to vote, which was won in the same year.

    She compared the years when she was stuck in her own early-20th-Century Cyclical Burnout to the period after she had gained economic stability:

    “It is remarkable, remembering the bitterness of those days, what a change of temper a fixed income will bring about. No force in the world can take from me my five hundred pounds. Food, house and clothing are mine forever. Therefore not merely do effort and labour cease, but also hatred and bitterness.”

    That’s the base of Maslow's Hierarchy of Needs. Food, house, clothing: done sorted. Now I can think about things higher up in that pyramid. Now, I don't have to feel hatred and bitterness. Now, I can be expansive and write the work I need to write.

    Inheriting money is awesome if you happen to have rich aunts. Not everyone is so lucky.

    Fortunately, that’s not the only way to secure a reliable income.

    The problem is, most people don't give much thought to what their personal 500 pounds a year would be. I invite you to think deeply about this question and do some simple math for yourself.

    What number would be enough for you to feel that “food, house, and clothing are mine forever”?

    The three elements of the Ground Truth Framework

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    What is the Ground Truth Framework?

    The Ground Truth Framework is a business diagnostic methodology I developed for creative professionals and small business owners. It starts by using your own ground truth as a guide to whether your business is structurally capable of meeting your actual needs for time, money, and creative engagement. And if not, it shows you what to fix.

    Once you know your ground truth, every business decision, including what to offer, what to charge, what to stop doing, and who to market to, can be measured against it.

    The Ground Truth Framework addresses all three pillars of a sustainable creative business—time, money, and creative engagement—via three components that fit together into a single equation. With these three components in hand, you can literally run your Ground Truth with a calculator. Here's how they work.

    1. Your “Enough” number

    I use the word “enough” advisedly. I use it because that’s what people say to me: “I just want to make enough money.”  But what they're talking about is just trying to pay the bills that are on their desk right now. Ask yourself, is that Enough? Is that what would allow you to feel stable and secure and to take your constant attention off the financial side?

    We can’t solve for sustainability if we don’t figure out what sustainable would mean, in practice.

    What is, actually, really, enough? What’s enough, not for paying this month’s bills, but for building a durable and resilient financial picture that will last through your entire life, while also taking care of your loved ones and funding any other financial dreams you may have?

    Concretely: Your Enough Number is the amount of monthly income that will satisfy your needs fully and provide a cushion. This number would give you stability with ample margin for error, good things, bad things, and life things.

    What goes into your Enough Number:

    Start with your needs, being honest, clear, and uncompromising. What would you need to earn to feel safe and even comfortable? You need to cover rent or mortgage, food, taxes, healthcare expenses, business expenses, debt payments, savings for retirement, everything for running your business, everything you need for running your life.

    Note that this number will change a lot throughout your life. When you are 25 years old and single and living with four roommates, your needs are very different than when you are 45 and you have two kids and a mortgage. Revisit this number over time and keep it up to date.

    But Enough does not mean hand to mouth, or check to check. It means sufficient ease to not only pay all your bills, but also to pay off your debt, save for retirement, save for college, and have a healthy emergency fund.

    It also includes the ability to spend on some non-essentials. To take a weekend away, buy your children a fancy ice cream every once in a while. Go out on a date night with your partner.

    Add all that up…and then add 30% on top, because you know you’re underestimating.

    “ENOUGH” is the number that makes your goals and aspirations possible, and even easy.

    Elena and David
    Case Study

    Meet Elena and David

    Elena and David are fictional case studies drawn from real patterns I see in my coaching practice. Their situations illustrate two common versions of the same problem: how to design for financial stability while protecting your best work.

    Elena is a painter with a serious exhibition history and a growing collector base. When she first calculated her Enough Number, she thought it landed at $4,200 a month. But when she was honest with herself and added in health insurance, taxes, retirement savings, and building an emergency fund, she realized it was more like $6,000.

    David spent twenty years as a creative director for major brands. He knew his family's expenses were significant, but he'd been vague about the number for years, the way you can get away with when a salary just covers things automatically.

    When he sat down and calculated his Enough Number properly, including self-employment taxes, the health insurance his employer used to cover, and the retirement contributions he'd stopped making since going independent, he landed at $15,000 a month. It felt overwhelming. But he could see the math. It was real.

    Once you know your Enough Number, the next question is whether your business can actually produce that number given what you're selling, what you net on each sale, and how many you'd need to hit your number. For most creative professionals, that math is the first gut punch. The number of clients or sales required to hit Enough, given current conditions, is a huge reach.

    You may be sitting with this and thinking, well, I guess I just need to sell more! This is the exact moment when the cobbling-together starts. Even when sales aren’t where you need them to be, you’ve got bills to pay. So you start adding side projects, client gigs, one-off jobs, marketing projects…more and more gets added to the load. And this is the path to Cyclical Burnout.

    Instead, when “more” enters the picture, this is a signal to ask hard questions: where will this “more” come from? Do you have more to give, in order to produce more sales? That’s the question that Capacity answers.

    2. Your Capacity

    Your capacity is your time, your energy, your emotional bandwidth. This is the real constraint on what you have to give to your business. Your capacity is the container within which everything needs to happen, and not only in your business; in your entire life.

    Your capacity is changeable, of course. You may be affected by mental health challenges or physical health challenges that ebb and flow. You may be a parent whose capacity is impacted by the age and development and life events of your child. You can also ask for help, or hire help, or set up your life to accommodate your own needs better, and that can bolster your capacity.

    But there’s a limit to how much change you can create in your capacity, and how fast. And if you’re over capacity for too long, you’ll crack.

    No doubt you’re starting to see why “more” is such a red flag, but let’s get specific about how this plays out with creative and professional projects.

    The icebergs

    When we come up with an idea for a cool project, we tend to think about the work that will go into executing the content itself.

    A jewelry business? I need to design and make jewelry!

    A coaching business? I need to get certified and then deliver coaching to my clients!

    A course business? I need to develop a whole curriculum!

    Without thinking about it too hard, we go from “I need to write the whole course” to “and then I’ll have a course business.”

    An iceberg illustration against a blue sky and ocean. Only the small tip is visible above the waterline, labeled "Cash from course sales"

    But each of these businesses has a huge number of additional tasks and processes that go into successfully making sales.

    The same iceberg illustration, now showing both above and below the waterline. The small tip above water is labeled "Cash from course sales." The much larger mass below the surface is labeled with four items: "Writing and designing," "Email marketing," "Student support," and "Social media."

    For a course business to succeed, it needs a large audience of people who are highly interested in the topic of the course and likely to buy.

    That means lots of marketing. Email, speaking, going on podcasts, having a podcast, blogging, social media…of course, there are many marketing options, and you can choose which fit your needs best. But that business owner will need a lot of it. (Why? because they need a lot of sales to hit their Enough Number, and that means having many more people see your message.)

    There will also be time overhead in the form of student support, tech and operations, and financial recordkeeping.

    When our course creator isn’t hitting their numbers, they might think, I know—people love my stuff. I’ll do a Patreon!

    But a Patreon is also an offer. It’s a product. They will have to market their Patreon as much (or more) as their course.

    How about a live workshop? Same deal.

    Digital downloadables? More overhead.

    The iceberg illustration expanded to show four separate icebergs side by side. Each tip above the waterline is labeled with a different revenue source: "Cash from live workshop offer," "Cash from course sales," "Cash from one-off services," and "Cash from digital products." Each iceberg also has a "Need" label with a downward arrow. Below the waterline, the four icebergs share one continuous underwater mass labeled "Capacity."

    What happens when they add all these income streams is that each time they get a bit more revenue, but still haven’t solved their income gap…meanwhile their time and energetic capacity is full to bursting.

    All that hidden overhead needs to figure into planning for a sustainable business. Because when you are thinking about what you can carry, the deciding factor isn’t the things that you want to be able to carry. It’s the container that you have available.

    And to be utterly blatant about this, you are the container.

    Time sometimes feels like the only variable completely within our control. When all else fails, throw more time at it.

    But your time is your most precious, irreplaceable raw material. There is only the time there is. And it’s not a matter of more efficient scheduling; time is a stand-in for capacity, writ-large. You need time to rest, to spend time with loved ones, to take care of your health, and even to do the investigative creative work that leads to the next big breakthrough.

    Time is far too valuable to throw it away on work that isn’t set up to meet your needs.

    This is why your Enough Number combined with your capacity must drive every decision you make.

    Case Study

    Elena and David

    Elena had three ideas for how to make money alongside her painting: travel plein air painting workshops, 1:1 coaching for MFA students, and running an artist residency program. All three sounded exciting and seemed plausible on the surface.

    But when she mapped out what each actually required, they fell apart quickly. The travel workshops meant logistics, liability, client management, and being away from the studio for weeks at a time. The MFA students couldn't pay a rate that made it worth her time. The residency would become a full-time hospitality and operations business. None of them passed her red line. Her non-negotiable goal was to protect and fund her studio time.

    David had absorbed the lesson that he needed to build an audience to make sales. He believed he’d need to start a blog and post on LinkedIn and Instagram daily to establish thought leadership and let inbound leads come to him. When he mapped out what it actually required in time and creative output, and thought through who he’d reach through this kind of activity, he saw that he was planning a media company, not a consulting practice. This was enormous overhead that had nothing to do with the work he actually wanted to do.

    The problem is that sales goals are aspirational when they're divorced from your capacity.

    You can tell yourself (as I did): I need to sell 100,000 copies of my book to meet my Enough Number. That doesn’t mean I’m capable of selling 100,000 copies of my book. I didn’t, and don’t, have the capacity to sell that volume.

    "Illustration showing the headline 'Sales goals are aspirational when divorced from Capacity.' with two overlaid faux-Mac OS system dialogs. The bottom left shows a standard installation dialog with a progress bar saying 'About 13 years remaining' and an image of the "this is fine" meme dog. The top right is a Force Quit dialog listing human tasks (write newsletter, respond to emails, take kids to school, write blog post, maintain friendships, plan social media campaign, etc.) each with memory usage amounts, under a warning that the system has run out of application memory.

    Increasing capacity is possible, but it’s expensive, and it takes time to implement.

    As we discussed, you can increase your capacity. Maybe you hire help. Maybe your spouse pitches in. Maybe you implement automation or create streamlined packages. But increasing capacity is slow and expensive.

    3. Price

    This leaves price. The easiest and fastest factor to change.

    Capacity is a limiting factor on sales goals, which means it’s a multiplier for price.

    If your Enough Number leads you to realize that you need to sell 50 of your thing at your current price in order to meet your needs, but your capacity only allows you to sell five, the math is telling you something:

    Your price needs to rise.

    This is the equation:

    Enough ÷ Capacity = Price

    The Ground Truth Equation displayed with emoji icons: a smiling face with rosy cheeks (labeled "YOUR ENOUGH NUMBER") divided by an inbox tray with a green checkmark (labeled "YOUR CAPACITY") equals a gold coin with a dollar sign (labeled "PRICE").

    …and you can do this math literally. With a calculator. It’s not metaphorical.

    I have a calculator that I share with my clients in the Finish Line coaching program that we work through during the first couple sessions of our engagement together.

    This is how we work out what client load is realistic and what pricing could make the math work. And we can play out scenarios against each other in order to design a sustainable business for this specific person.

    This is the key to human-centered design for your business — incorporating capacity into your pricing and volume decisions.

    Case Study

    Elena and David

    Elena's math: $6,000 Enough Number, and capacity for meaningful client work of roughly 8-10 hours a week without touching her studio time. She decided to pursue art consulting for emerging art collectors. At $1,500 per project engagement, she needs 4 clients a month, or a small number of ongoing retainer relationships.

    Her existing collector network and gallery connections are her marketing, and she can keep her Instagram focused on her studio work.

    David's math is even more dramatic. His Enough Number is $15,000 a month, and he wants a 2-month-on, 1 month-off schedule for his studio practice. He plans to do strategic launch campaign planning for emerging brands, similar to the kind of work he's done at the highest level for two decades. At $50,000 for an engagement, he needs fewer than four clients a year.

    The content marketing machine he was planning was designed for a business that needs thousands of customers. David just needs to make a few phone calls to people he already knows.

    Price is a lens on your entire business

    I know that changing your prices—especially by a large margin—is not that simple. You can’t just log into your website and change your hourly rate from $100 to $10,000 and watch the cash roll in.

    But what this insight into your capacity and pricing will do is offer you a powerful lens on everything in your business.

    • What products and services you offer, and what you include
    • How you market your offer
    • To whom you address that marketing (your audience/potential clients)
    • How you deliver your offer (although, careful not to fall into the trap of doubling what’s included when you double prices!)

    And of course, we’re human. We have a lot of FEELS about pricing. Price telegraphs value, and telegraphing that your work is highly valuable allows you to create stronger boundaries and have better relationships with clients. Ironically, it’s when you charge low prices that clients feel they can walk all over you and turn your simple service into an ongoing obligation.

    But the truth is, just knowing what your pricing legitimately and seriously needs to be—for real, justifiable, reasons—will start to change things for you.

    It can be a shock to see how far off your pricing has been. But then it becomes empowering.

    It’ll give you the steel in your spine to renegotiate with clients. It’ll encourage you to ask for more money up front, and help you resist the pre-discounting we so often fall into (you know, when you start making excuses and offering discounts before you even give someone the chance to respond to your price).

    My own husband, Matt, used my calculator, and it changed everything for him.

    “Even the fact that I asked for a raise as a translation freelancer—something I wasn't previously able to do—was thanks to the new awareness I had as a result of using the calculator. I negotiated a raise. I got the raise. I think most freelancers are just so grateful for the work. People don't feel they have permission.”

    This is why the Ground Truth Framework is in fact a business diagnostic, not a simple pricing calculator. The math is only where you start. The business redesign is what must follow.

    And for the first time, you’ll know exactly what needs to change, because the numbers are telling you.

    In question 3, above, when you named the one thing you’d change about how your work life is structured, you identified what you’re actually trying to solve for with your Ground Truth diagnostic. This strategic redesign is exactly what Ground Truth makes possible.

    The three paths

    If you’ve walked with me through all these steps, you’re on your way to building a much more sustainable business you can be proud of. Being able to generate a healthy, stable income by your own efforts—without massive overwork—is so exciting and rewarding.

    But if you haven’t been making enough money, or you’ve been working far too hard, or both, things will need to change to get you out of this trap. Essentially, you find yourself at a crossroads, and you have three options to solve your problem.

    Path 1: Redesign for high-ticket, client-oriented work

    Meeting your Enough Number within the capacity of a very small business means you’ll need to take on fewer clients and charge more…possibly a lot more.

    I know that can be scary. And changing your prices—especially by a large margin—is no simple matter. It’ll mean redesigning what you do around your deepest expertise. It’ll raise questions about how to reach people who will be glad to pay your rates. How to sell to them. Even how you specifically help them.

    But when you start with a strong foundation, you know what those questions are.

    That will save you immense amounts of time and money wasted on tactics and training designed to answer different questions, for different types of businesses, tactics that just aren’t going to help you bridge your gap.

    This is the path where your serious work can become the center of the business—where what you charge reflects what you actually do, and who you work with reflects who you actually want to work with. The Ground Truth Framework is designed to support this path in particular, and it's what we work through together in Finish Line Coaching.

    Path 2: Sell more. Focus on marketing.

    If you don’t want to raise your prices, or what you do just won’t support higher prices (and you don’t want to change what your business does) you can choose to work towards making a lot more sales.

    That means you’ll need to focus on mastering marketing and sales.

    If that hasn’t been working so far, you’ll probably need to get a lot more scientific about it, learning to track and optimize conversion rates, getting much better at copywriting, and implementing sophisticated tactics like SEO and automated email marketing funnels.

    It also means that you will primarily be in the business of marketing. You’ll need to devote the majority of your resources towards that, rather than creating or delivering new work.

    This is a real path that can certainly work, but it's a fundamentally different business from Path 1, with fundamentally different demands. Most people on this path don't know they've chosen it, or what choosing it actually requires, including the audience size and conversion math that make it viable. That math is worth understanding before you commit.

    Path 3: Opt out.

    If you looked at your numbers and you thought, man, I just don’t want to run a business that has this kind of volume, or this level of pricing, you’re allowed to consciously decide to stop trying to force your creative work as it currently stands to somehow meet your financial needs.

    You can get a better job. Start a non-creative business that funds your practice. You can make an explicit arrangement with a partner. You can reduce your expenses so that the kind of business you run now can support you.

    This is a real and legitimate choice, but your choice must be intentional and conscious for it to feel great. Many people are accidentally on this path while believing they're on Path 1, and that produces chronic guilt and a feeling of life-suspension rather than either financial stability or creative freedom. Making this decision explicit transforms it.

    This also doesn’t mean you need to stop being a creative professional. You can still make money from your work, but you can treat that income as icing on the cake, instead of depending on it for your mortgage.

    No matter what you choose, you’re making choices based on your capacity.

    Even if that choice is unwilling and unconscious, like when you skip implementing a marketing plan because you run out of time. Or when you take a gig from a client you hate working with because you’re so burned out you can’t manage to send out new proposals.

    Capacity is not just a limiting force. It’s the deciding factor for whether your business lives or dies.

    That’s why you must make your choice of what kind of business you want to run explicit and conscious.

    Make a decision based on setting a sustainable pace and taking the long view, so that you can keep working—and loving your work—long term.

    What becomes possible when you know your Ground Truth

    When you’re working from your actual reality rather than guesses or what someone else is telling you should be true, the questions before you become specific and answerable. You’ll have a framework for evaluating every business decision against what your own ground truth requires.

    And what those aligned decisions lead to is a business where the work you're most serious about actually takes up the space it deserves, by design.